FAQs:
Where are my exercises?
Upon purchase, links to PDFs of the exercises will be emailed to you. They can also be accessed via the My Account tab, then clicking “My Downloads.”
How do I get access to your exercises?
Click the Login or Register link at the top of this page to register. In order to protect the integrity of our exercises and ensure a quality learning experience for your students, we limit access to our exercises to instructors and consultants and their administrators. If you are an instructor or consultant, please enter your own name in the Facilitator/Instructor field.
I’ve signed up. What’s next?
Your account needs to be approved. This is generally done by the next business day. You will receive an email when your account has been approved. Then you will be able to access all of the materials on our site. Feel free to email us if you need approval right away.
How can I preview exercises before purchasing them?
When you have found the exercise you are interested in previewing, click the ‘Learn More’ link. From that page you will be able to download the free Instructor Packet zip file.
What’s in the Instructor Packet?
It depends on the exercise. It will likely contain watermarked copies of the roles to that exercise, as well as the teaching notes that tell you how to run and debrief the exercise. Some also contain PowerPoints, Excel spreadsheets, and other supplemental materials useful in running the exercise.
I see that sometimes not all of the roles to an exercise are listed for purchase. For example, Carter Racing has parts A&B but not C. Why is that?
Certain exercises require documents to be handed out by the instructor. Generally, the only items to be purchased are those materials that are given to students at the start of the exercise. In the case of Carter Racing, students need parts A&B to begin, but part C should be distributed later by the instructor. Any such documents will be included for free in the Instructor Packet for that exercise.
I paid with a credit card. How do I get the exercises I bought?
You will receive an email with links to PDFs of your purchased roles. You may also access your purchase from the ‘My Downloads’ link on the My Account page.
Is there another payment option besides credit card?
Approved institutions may pay with an official Purchase Order from their institution, to be followed at a later date with payment by check, credit card, or bank transfer. Place the order as you normally would and select the “Purchase Order” option at checkout. You will receive an invoice, to be submitted to us with the official Purchase Order from your institution. Upon receipt of your Purchase Order, your order will be emailed to you. Feel free to follow up with us if your institution requires additional information before approving a Purchase Order.
How do I view the PDFs I purchased?
Click the link to the PDF in the email we sent. It may open in a separate window. Also check your browser’s downloads folder. Please note: You have purchased a limited number of copies of each role, to be printed or distributed electronically in a quantity up to the amount you purchased. Be sure to purchase a sufficient quantity of a role so that all students may access their role.
How can I contact DRRC?
Contact DRRC 9 am to 4 pm Central Time
Email: drrc@kellogg.northwestern.edu
Phone: 847-491-8068
Fax: 847-467-5700