This is the entire text of the book Getting Disputes Resolved by William L. Ury, Jeanne M. Brett, and Stephen B. Goldberg.
Disputes are rejected claims. This book introduces the interests, rights, power framework of dispute resolution. It also introduces dispute systems design the strategic approach to intervening in distressed systems where conflict is high and debilitating.
This listing contains PDFs of the entire text as well as individual chapters of The Dynamics of Bargaining Games by J. Keith Murnighan. The cost of entire book is $10.00. Individual chapters are available for $1.00 each.
Bargaining games are strategic situations where people are interdependent and competition or cooperation can reign. This book tells a series of stories about bargaining and refers to DRRC exercises that let students experience the bargaining points illustrated by the stories.