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A
At Ford, Turnaround Is Job One
Description
This case demonstrates that internal issues alone can derail a company and emphasizes the importance of leadership in fostering the right corporate culture to turn a company around. Students will identify the key internal and external factors that can contribute to a company’s decline and learn the importance of diagnosing issues within each of three major aspects of a company—strategy, operations, and financials—in order to develop a successful turnaround plan.
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B
Back Office Cooperative
Description
Bryan Preston, CEO of the Back Office Cooperative, leads several large human service providers through the process of building a shared-services platform to leverage scale and efficiencies. This successful collaboration matches the business case for restructuring against the constraints of mission-driven enterprises. The case seeks to demonstrate how collaboration, scalability, and leadership interact in a nonprofit organization to produce desirable outcomes from which other organizations, leaders, and resource providers might learn.
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C
Carvajal SA
Description
In reading and analyzing the case, students will be able to: understand general and specific challenges associated with carrying on a longstanding family business facing multiple market challenges; explore the process of engaging a complex family-business governance network to handle business challenges while maintaining family values; and consider the effects of culture on a multi-generation family business.
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C
CBD v Casino
Description
After reading and analyzing the case, students will be able to discuss the impact of family control of large companies in different cultures, including the family feuds that affect strategy and performance. Recognize the differences among laws, governance, and ethics across countries, companies, and cultures, and understand how these differences can affect strategy. Discuss how weak corporate governance can reduce the quality of decision-making and the market value of companies. Explain how nationalism and close business-government ties in emerging economies can affect decision-making by business leaders and boards. -
C
CDK Digital Marketing
Description
This case challenges students to use CDK’s big data and analytics capabilities to address the inherent conflict between dealers and manufacturers: when marketing to potential customers, manufacturers wanted consistency across dealer websites to maximize sales of their targeted brands, while dealers wanted flexibility to sell what they had in inventory.
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C
Chicago Benchmarking Collaborative
Description
In this case, lessons from the Chicago Benchmarking Collaborative illustrate key principles of collaborative action and the importance of using data to achieve SMART goals. Students will: identify various forms of interorganizational collaboration, along with their goals, complexity, degree of shared responsibility, advantages, and challenges; identify the organizational, network, and community outcomes expected from different types of interorganizational collaboration; understand the challenges and benefits of collaboration from the perspective of staff and board members; and use program data from multiple organizations to set organizational benchmarks and goals.
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D
Dry Goods
Description
Dry Goods follows the challenges of taking an idea to prototype to production. Students will learn about the process of hiring a contract manufacturing partner to produce a new packaged good for a startup.
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F
Freedom Communications, Inc: Family Enterprise or Liquidity?
Description
After reading and analyzing the case, students will be able to: understand the importance of strategic succession and liquidity planning to prevent conflict in family firms; generate liquidity options for a family business and appreciate risks; recognize practical steps a growing family business can take to improve family relationships even within the context of major past conflicts; understand issues related to ownership, governance, and careers in the family business.
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F
Fuyao Glass Cauldron
Description
This case builds upon the story presented in the Oscar- and Emmy-winning documentary film American Factory, which outlines how the Fuyao Glass Industry Group Co., Ltd. purchased a closed General Motors plant to launch a United States facility that leveraged the Group’s Chinese manufacturing expertise. The written case materials pick up where the American Factory documentary ends, asking students to consider how they might address the challenges faced by FGA’s management team as they attempt to expand their manufacturing techniques in the US. This case facilitates discussions about cross-cultural differences in management. It presents opportunities for students to explore what it means to have an inclusive workplace and the steps required to lead organizational change. Students are asked to propose a change-management plan for the executive management team to create an inclusive, engaging workplace that bridges cultural differences and attracts and retains the skilled workers necessary to make this facility successful. In particular, FGA’s leadership wrestles with creating an inclusive, engaging workplace that bridges cultural differences, overcoming the talent management challenges revealed during the unionizing effort by the United Auto Workers, and attracting and retaining skilled workers.
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G
Google and the Government of China: A Case Study in Cross-Cultural Negotiations
Description
The learning objectives of the case include: (1) Learning how to analyze a negotiation from the perspectives of each of the parties when one party is a government and the other a private-sector organization. What motivates each party to come to the negotiation table and to reach an agreement? A subpoint here is the difference between short-term and longer-term interests. (2) Addressing the difficulties of balancing business ethics and financial objectives. What does it mean to be ethical in a for-profit business environment? At what point do ethical considerations outweigh financial ones? How do you make those choices? Are there creative ways to get around ethical situations? (3) Understanding the long-term effects of short-term actions. Was Google’s subsequent action to notify its Chinese users whenever their searches had been filtered, which apparently came as a surprise to the Chinese government, ethical? Wise? What are the long-term implications of causing a party to lose face?