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A
At Ford, Turnaround Is Job One
Description
This case demonstrates that internal issues alone can derail a company and emphasizes the importance of leadership in fostering the right corporate culture to turn a company around. Students will identify the key internal and external factors that can contribute to a company’s decline and learn the importance of diagnosing issues within each of three major aspects of a company—strategy, operations, and financials—in order to develop a successful turnaround plan.
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M
Motorola's Droid 2: The Product Manager's Dilemma
Description
This case concerns a last-minute request for a design change on a product currently in production, which not only threatens to delay its launch, causing significant financial implications, but could potentially create deep fissures in a hitherto highly effective team. Students will be able to experience the dynamics of cross-functional teams in product management, practice running effective meetings, manage various personalities and points of view, understand the importance of setting goals and expectations, and build relationships and influence, even when one does not have direct authority. Please note: There is an optional eighth role, VP of product management, to be played by the instructor. It is located in the Instructor Packet zip file.
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D
Dry Goods
Description
Dry Goods follows the challenges of taking an idea to prototype to production. Students will learn about the process of hiring a contract manufacturing partner to produce a new packaged good for a startup.
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C
CDK Digital Marketing
Description
This case challenges students to use CDK’s big data and analytics capabilities to address the inherent conflict between dealers and manufacturers: when marketing to potential customers, manufacturers wanted consistency across dealer websites to maximize sales of their targeted brands, while dealers wanted flexibility to sell what they had in inventory.
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M
Mending the Fractures: Creating a Multi-Stakeholder Framework for Building Share Purpose in Unconventional Oil and Gas
Description
After reading and analyzing the case, students will be able to consider how a product/service might impact all stakeholders in a system; develop a multi-stakeholder framework for building shared purpose; and understand the importance of stakeholder collaboration in social license to operate and how that impacts the bottom line.
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K
Kirat Housing Development Society
Description
This case involves the impact of bribery, or the suggestion of bribery, on a negotiation. Students will be able to identify and quantify the personal and corporate risk of bribery, examine how bribery affects choices, understand the Foreign Corrupt Practices Act (FCPA), and evaluate exit options, such as whistleblowing, and their risks.
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G
Google and the Government of China: A Case Study in Cross-Cultural Negotiations
Description
The learning objectives of the case include: (1) Learning how to analyze a negotiation from the perspectives of each of the parties when one party is a government and the other a private-sector organization. What motivates each party to come to the negotiation table and to reach an agreement? A subpoint here is the difference between short-term and longer-term interests. (2) Addressing the difficulties of balancing business ethics and financial objectives. What does it mean to be ethical in a for-profit business environment? At what point do ethical considerations outweigh financial ones? How do you make those choices? Are there creative ways to get around ethical situations? (3) Understanding the long-term effects of short-term actions. Was Google’s subsequent action to notify its Chinese users whenever their searches had been filtered, which apparently came as a surprise to the Chinese government, ethical? Wise? What are the long-term implications of causing a party to lose face?
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B
Back Office Cooperative
Description
Bryan Preston, CEO of the Back Office Cooperative, leads several large human service providers through the process of building a shared-services platform to leverage scale and efficiencies. This successful collaboration matches the business case for restructuring against the constraints of mission-driven enterprises. The case seeks to demonstrate how collaboration, scalability, and leadership interact in a nonprofit organization to produce desirable outcomes from which other organizations, leaders, and resource providers might learn.
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C
CBD v Casino
Description
After reading and analyzing the case, students will be able to discuss the impact of family control of large companies in different cultures, including the family feuds that affect strategy and performance. Recognize the differences among laws, governance, and ethics across countries, companies, and cultures, and understand how these differences can affect strategy. Discuss how weak corporate governance can reduce the quality of decision-making and the market value of companies. Explain how nationalism and close business-government ties in emerging economies can affect decision-making by business leaders and boards. -
C
Chicago Benchmarking Collaborative
Description
In this case, lessons from the Chicago Benchmarking Collaborative illustrate key principles of collaborative action and the importance of using data to achieve SMART goals. Students will: identify various forms of interorganizational collaboration, along with their goals, complexity, degree of shared responsibility, advantages, and challenges; identify the organizational, network, and community outcomes expected from different types of interorganizational collaboration; understand the challenges and benefits of collaboration from the perspective of staff and board members; and use program data from multiple organizations to set organizational benchmarks and goals.